In the event that your internet goes down for whatever technical reason, the various modules may lose responsiveness intermittently. To obviate this issue temporarily, Turn off Widgad under System Settings in the Administration module. You may also start the Navigator using the Navigator (No Widgad) shortcut in your Windows/Start menu…iTech Facilities Management program group. (See the user guide for the startup switch option). You will require the necessary Itech Facilities Management user permissions to perform this task.
Automatic updates may also fail in this scenario. It is not recommended that you Disable automatic updates but if you do, don’t forget to re-enable automatic updates when your internet becomes available once again to ensure you are always up to date with new features and other bug fixes.